Shipping policy

All orders are processed within 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic Shipping 

Ground Shipping: We are pleased to offer free basic ground shipping and free returns for all US domestic orders. 

Expedited Shipping: Expedited shipping will be available for an additional fee. Shipping charges for your order, if expedited, will be calculated and displayed at checkout. 

International Shipping

We do not currently offer international shipping outside of the U.S. Please email us if you are located outside of our current shipping locations and are interested in shopping. 

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 5-7 days of receiving your shipping confirmation email, please contact us at hello@birdieandclaire.com with your name and order number, and we will look into it for you.